Direct Primary Care

To remain an active member, the monthly payment is automatically billed at the beginning of each month via Square. This ensures less phone calls to the patient regarding payment, and allows for open availability with appointments and prescriptions. Patients must be up to date with their billing in order to receive services at My Brookhaven Health. Lab fees, and other in-office charges that are not covered by the membership are due in full at the time of service and billed after the appointment is concluded.

Utilizing a Direct Primary Care model, insurance is not an accepted payment for services rendered in our practice. The constraints of a “fee-for-service” model in healthcare does not align with the patient care we strive to provide to our patients. To offer the most transparent and accessible care, a once a month fee will encompass most of the medical care provided. Please call our office with further questions, we would be happy to explain!

Depending on which insurance coverage provider you use, a HSA account can be applied for the monthly membership fee. Please contact your insurance provider for more details. 

For specialty and imaging referrals, we will use any insurance a patient has on file to proceed, saving the patient time and money with efficient referrals.

The monthly payment encompasses all visits, and requires no co-pays upon arrival. The monthly payment includes all services provided during your appointments including a baseline EKG. Through the direct primary care model, laboratory services will be offered at wholesale pricing and billed at time of visit.

My Brookhaven Health membership is a commitment on a monthly basis. However, non-members after their initial consultation, have a seven-day grace period after their established care visit to determine if our clinic is the right fit. Those who opt to cancel in this window will owe the difference between fees paid and the non-member rate of services received. For those with an active membership, a $150.00 deactivation fee will be applied at time of cancellation to cover the cost of care delivered, and transmission of health services.

If your automatic payment is bounced, or we are unable to contact you, your My Brookhaven Health membership will be considered canceled, and your account will be considered delinquent.

For imaging such as X-rays, or CT scans that are not able to be performed in the office, our clinical operations manager will send a referral and use any insurance we may have on file for required prior authorizations. Though we do not accept forms of insurance for our payment, we do understand where insurance may be utilized to maximize patient benefits. For specialty clinic referrals such as Cardiology, we will also send the referral for your behalf to ensure all documentation required is sent in.

If you have specific questions or concerns, please do not hesitate to contact the front office.

Urgent Care Appointments are unique at My Brookhaven Health due to accessibility for members, in addition to availability for non-members as well. There are a handful of urgent care open appointment slots allocated between both providers each day at My Brookhaven Health. Non-members can use a one-time urgent care appointment slot for an acute issue such as sudden illness or injury. Non-members must pay a one time visit fee of 90$ at check in, and appointments have same or next day availability. Members must call ahead of time before coming into the clinic and will be prioritized to non-member availability of appointment slots. Urgent care appointments will be scheduled at random with either our PA or MD. 

Should you have a need that arises after normal business hours, you may call the office and discuss your issue or concern with our Clinical Operations Manager or PA. Our On Call service will advise you on how to best address your issue until the clinic reopens. An encounter of your conversation will be added in the patient chart sent to the office the following morning to ensure continuity of care with your established provider. If an emergency situation arises, please call 911.